Safety & Reporting Policy

Effective Date: July 21, 2026

Reporting Content

If you believe a post, comment, profile, or other content violates our Community Guidelines or Terms of Service, you can report it directly within the MileStory app.

If you cannot access the reporting tools, contact us at:

milestoryapp@gmail.com

Reasons You Can Report Content

• Harassment or bullying
• Hate speech
• Threats of violence
• Spam or scams
• Sexually explicit content
• Impersonation
• Copyright infringement
• Illegal activity
• False or misleading information intended to cause harm
• Any other violation of our Community Guidelines

Our Review Process

Every report is reviewed as quickly as reasonably possible. Depending on the severity and available information, we may investigate the reported content, request additional information, or take immediate action.

Submitting a report does not guarantee that content will be removed, but every report is evaluated.

Possible Enforcement Actions

When a violation is confirmed, MileStory may:

• Remove the content.
• Issue a warning.
• Temporarily suspend an account.
• Permanently ban an account.
• Restrict certain account features.
• Report unlawful activity to the appropriate authorities when legally required.

Repeat Violations

Users who repeatedly violate our policies may permanently lose access to MileStory without additional warnings.

False Reports

We encourage good-faith reporting. Repeatedly submitting knowingly false, malicious, or abusive reports may itself violate our Community Guidelines and may result in moderation of your account.

Appeals

If you believe your content or account was moderated in error, you may request a review by contacting:

milestoryapp@gmail.com

Please include:

• Your username
• A description of the moderation action
• Any relevant information that may assist in the review

Emergency Situations

MileStory is not an emergency service.

If you believe someone is in immediate danger or requires emergency assistance, contact your local emergency services immediately.

Child Safety

MileStory has zero tolerance for child sexual abuse material (CSAM), child exploitation, or grooming behavior. Any such content or activity will result in immediate account termination and may be reported to law enforcement or appropriate organizations as required by law.

Continuous Improvement

We regularly review and improve our moderation tools, reporting systems, and safety practices to help keep MileStory a positive place for the running community.