Need help? We're here to help make your MileStory experience as smooth as possible.
Email:
milestoryapp@gmail.com
We typically respond within 2–3 business days.
If something isn't working correctly, please include as much information as possible, including:
If you encounter content or behavior that violates our Community Guidelines, please use the in-app reporting feature whenever possible.
If you cannot access the app, email us at milestoryapp@gmail.com with:
You can permanently delete your MileStory account directly from the Settings page within the app.
Deleting your account permanently removes your profile and associated data in accordance with our Privacy Policy. Some information may be retained where required by law or for legitimate security and fraud prevention purposes.
If you have questions about how your information is collected or used, or if you wish to exercise your privacy rights where applicable, contact us at:
milestoryapp@gmail.com
Have an idea that would make MileStory better?
We'd love to hear it. Send your suggestions to milestoryapp@gmail.com. While we can't promise every idea will be implemented, community feedback helps shape future updates.
From time to time, MileStory may be temporarily unavailable due to maintenance, updates, or unforeseen technical issues. We appreciate your patience as we work to improve the platform.